ich hab mal versucht ihnen zu erklären, was sie falsch machen, sieht aber nicht so aus, als wenn sie ihr reward system umstellen wollen.
hab mit meiner schätzung von 300k usern extra ein wenig übertrieben.
von unten nach oben lesen.
Hello,
I'm sorry - I thought that a reply had been sent to your email.
Thanks for taking the time to write out those points. I think that we can come up with a solution that pleases both free users, and allows us to run our business in a way that's profitable. We're working on some new techniques that are not targeting free download managers, as much as they are people abusing the service. If somebody wants to use a download manager, that's fine - it's the people who queue up download after download and then leave the application running for a week to get all the files that we want to stop.
Again, thanks, and sorry that you did not receive a reply in a timely manner.
PS Your English is great.
We hope that our response answered any questions or problems which you may have. If not, please reply back to this email with as much additional information as possible.
Kind Regards,
FileFactory Customer Support
http://www.filefactory.com
For information regarding our DMCA Policy, please follow this link: http://www.filefactory.com/info/dmca.php
Please address all DMCA complaints to [email protected], as this will give your email priority.
IMPORTANT:THIS EMAIL TRANSMISSION CONTAINS INFORMATION INTENDED FOR THE EXCLUSIVE USE OF THE INDIVIDUAL OR ENTITY TO WHOM IT IS ADDRESSED. AND MAY CONTAIN INFORMATION THAT IS PROPRIETARY, PRIVILEGED, CONFIDENTIAL AND/OR EXEMPT FROM DISCLOSURE UNDER APPLICABLE LAW. IF YOU ARE NOT THE INTENDED RECIPIENT (OR ANY EMPLOYEE OR AGENT RESPONSIBLE FOR DELIVERING THIS EMAIL TRANSMISSION TO THE INTENDED RECIPIENT), OR HAVE RECEIVED THIS COMMUNICATION IN ERROR, YOU ARE HEREBY NOTIFIED THAT ANY COPYING, DISCLOSURE OR DISTRIBUTION OF THIS INFORMATION MAY BE SUBJECT TO LEGAL RESTRICTION OR SANCTION.
On Tue, May 25, 2010 at 11:29 AM, <[email protected]> wrote:
Hello,
First of all, we have to crypt the download links, otherwise they would get frequently "peached"(reported), which result in unconsistant online existense of our files and also costs time and traffic for us to reupload the files frequently.
For you I guess it also would costs you time to delete the "peached" download links, while the same deleted content will be reuploaded in a couple of hours, which also creates unnecessary traffic for you.
The external download manager(such as jdownloader) make it way easier for the customers(the downloaders) to download a couple of files.
An autmatic system which trys to collect many download links will get ip blocked and it also takes computing time to uncrypt the download links.
Now to your question why filefactory is unfriendly for external downloadmanagers.
You are blocking free user downloads for external downloadmanagers, the programer tried to fix this severeral times in the last few month and finally gave up.
Here is his statement http://board.jdownloader.org/s…t.php?p=85486&postcount=6
If a free download doesnt work for a customer, he will think that this hoster isnt supportet by external downloadmanagers at all and he will see no reason to buy a premium account, cause he didnt know that only premium accounts are supported.
The customer will be disappointed on his first experience with filefactory, if he is using an external downloadmanager.
If you want to force them to buy a premium account, just lower the free speed for every free download to 200kb/s(as an average they wont get more on other famous hosters like rapidshare.com, netload.in, uploaded.to, megaupload.com, hotfile.com, share-online.biz, etc.).
The uploaders never will get a sale as redirection from a downloadlink, cause the downloaders wont see the plain download links while using a download manager. That means the uploader never will get past the copper rank, when they are crypt their download links.
You shouldn't only count the premium sales, you should also count how much premium downloads the uploader has generated.
the solution is to make the premium downloads more worth than free downloads.
The premium download numbers will be your proof that these uploaders are in fact generate premium sales.
In a previous mail your support suggested me to put a referral link on our website, the problem is that there are hundreds of uploaders on our site, there is no way for us to benefit them all equally on this way.
I hope I didn't hurt your eyes to much with my bad english grammar, as you will have recognized, I'm not a native english speaker.
-------- Original-Nachricht --------
> Datum: Tue, 25 May 2010 08:55:06 +1000
> Von: FileFactory Customer Support <[email protected]>
> An: [email protected]
> Betreff: Re: FileFactory Enquiry (Enquiry: #1025-35b93)
> Hello,
>
> Could you please explain how we have an unfriendly system for external
> download managers? We completely support all download managers for
> Premium
> accounts.
>
> Our rewards program is intended to benefit uploaders who want to partner
> with us and work with us to offer a great, stable service. Running a file
> sharing website is extremely expensive - I'm sure you are aware of the
> costs
> of running a high traffic website - paying members who never generate any
> Premium sales is a terrible financial liability. We want to work with
> people like you, not be one of many mirrors that you use. If you have
> 300,000 unique visitors a day, how is it possible that not a single one
> has
> purchase a Premium membership this month?
>
> If you want to use us, and work with us, we're more than happy to let you
> generate rewards from downloads as well as sales, but we need to see some
> kind of financial benefit from it also. Does that make sense?
>
> We hope that our response answered any questions or problems which you may
> have. If not, please reply back to this email with as much additional
> information as possible.
>
> Kind Regards,
> FileFactory Customer Support
> http://www.filefactory.com
>
> For information regarding our DMCA Policy, please follow this link:
> http://www.filefactory.com/info/dmca.php
> Please address all DMCA complaints to [email protected], as this will
> give your email priority.
>
> IMPORTANT:THIS EMAIL TRANSMISSION CONTAINS INFORMATION INTENDED FOR THE
> EXCLUSIVE USE OF THE INDIVIDUAL OR ENTITY TO WHOM IT IS ADDRESSED. AND MAY
> CONTAIN INFORMATION THAT IS PROPRIETARY, PRIVILEGED, CONFIDENTIAL AND/OR
> EXEMPT FROM DISCLOSURE UNDER APPLICABLE LAW. IF YOU ARE NOT THE INTENDED
> RECIPIENT (OR ANY EMPLOYEE OR AGENT RESPONSIBLE FOR DELIVERING THIS EMAIL
> TRANSMISSION TO THE INTENDED RECIPIENT), OR HAVE RECEIVED THIS
> COMMUNICATION
> IN ERROR, YOU ARE HEREBY NOTIFIED THAT ANY COPYING, DISCLOSURE OR
> DISTRIBUTION OF THIS INFORMATION MAY BE SUBJECT TO LEGAL RESTRICTION OR
> SANCTION.
>
>
> On Tue, May 25, 2010 at 8:49 AM, Sdfrgsdfgsdfg <[email protected]> wrote:
>
> > [image: filefactorylogo.png] <http://www.filefactory.com/>
> >
> > FileFactory Customer Feedback
> >
> > Hello,
> >
> > A user filled out the contact form.
> > Subject: serienjunkies.org Email: [email protected]
> > Name: sdfrgsdfgsdfg Comment: serienjunkies.org and dokujunkies.org
> tried
> > you as a hoster for many years, several users tried to explain why an
> > unfriendly system for external downloadmanager has no prospects in a
> long
> > term och business. the only reason we stick to you as an alternative
> hoster
> > was cause you didnt lose files due to harddrive crashes. with your
> > commission mode you've finally accomplished to lose presence on a
> website
> > with 300k unique visitors per day.
hab nen PA da und 24Gb/day ist das ja ne super sache eigentlich
